{"id":9383,"date":"2022-09-27T15:25:13","date_gmt":"2022-09-27T15:25:13","guid":{"rendered":"https:\/\/1votecloser.org\/?page_id=9383"},"modified":"2022-09-29T07:19:22","modified_gmt":"2022-09-29T07:19:22","slug":"consumer-protection","status":"publish","type":"page","link":"https:\/\/1votecloser.org\/es\/consumer-protection\/","title":{"rendered":"Protecci\u00f3n al Consumidor"},"content":{"rendered":"<div id=\"fws_6a489aa8aa9fa\"  data-column-margin=\"default\" data-midnight=\"light\"  class=\"wpb_row vc_row-fluid vc_row full-width-section vc_row-o-equal-height vc_row-flex parallax_section\"  style=\"padding-top: 0px; padding-bottom: 40px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"true\"><div class=\"inner-wrap row-bg-layer using-image\" ><div class=\"row-bg viewport-desktop using-image using-bg-color lazyload\" data-parallax-speed=\"fixed\" style=\"background-image:inherit; background-position: center top; background-repeat: no-repeat; background-color: #87286e; \" data-bg-image=\"url(https:\/\/1votecloser.org\/wp-content\/uploads\/2019\/10\/consumer-protection.jpg)\"><\/div><\/div><div class=\"row-bg-overlay row-bg-layer\" style=\"background-color:#000000;  opacity: 0.3; \"><\/div><\/div><div class=\"row_col_wrap_12 col span_12 light left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col padding-4-percent inherit_tablet inherit_phone\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<div id=\"fws_6a489aa8aafcd\" data-midnight=\"\" data-column-margin=\"default\" class=\"wpb_row vc_row-fluid vc_row inner_row vc_row-o-equal-height vc_row-flex vc_row-o-content-middle\"  style=\"\"><div class=\"row-bg-wrap\"> <div class=\"row-bg\" ><\/div> <\/div><div class=\"row_col_wrap_12_inner col span_12  left\">\n\t<div  class=\"vc_col-sm-10 wpb_column column_container vc_column_container col child_column no-extra-padding inherit_tablet inherit_phone\"   data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<h1 style=\"color: #fced09; font-size: 60px; line-height: 1.2;\">Protecci\u00f3n al Consumidor<\/h1>\n<\/div>\n\n\n\n<div class=\"divider-wrap\" data-alignment=\"default\"><div style=\"margin-top: 12.5px; height: 5px; margin-bottom: 12.5px;\" data-width=\"100%\" data-animate=\"yes\" data-animation-delay=\"\" data-color=\"default\" class=\"divider-border\"><\/div><\/div>\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<h3 style=\"text-align: left;\"><strong>A group of laws and organizations designed to ensure the rights of consumers<\/strong><\/h3>\n<\/div>\n\n\n\n\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n\n\t<div  class=\"vc_col-sm-2 wpb_column column_container vc_column_container col child_column has-animation no-extra-padding inherit_tablet inherit_phone\"   data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"flip-in\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_6a489aa8ab505\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row\" data-using-ctc=\"true\" style=\"padding-top: 0px; padding-bottom: 0px; color: var(--nectar-page-text-color,#000000); \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 custom left\">\n\t<div style=\"\" class=\"vc_col-sm-12 wpb_column column_container vc_column_container col padding-4-percent inherit_tablet inherit_phone\" data-using-bg=\"true\" data-padding-pos=\"all\" data-has-bg-color=\"true\" data-bg-color=\"#f4f4f4\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" ><div class=\"column-bg-overlay-wrap column-bg-layer\" data-bg-animation=\"none\"><div class=\"column-bg-overlay\" style=\"opacity: 1; background-color: #f4f4f4;\"><\/div><\/div>\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<div class=\"divider-wrap\" data-alignment=\"default\"><div style=\"height: 4px;\" class=\"divider\"><\/div><\/div>\n<div class=\"wpb_text_column wpb_content_element  custom_font_cabin\" >\n\t<h2><strong>Protecci\u00f3n al Consumidor<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Consumer protection refers to fair standards and practices. They apply in any arena where people need to procure services or products. There are several ways to improve consumer protection. They include regulations for sellers and manufacturers and educating customers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What do consumers need protecting from, how is that done, and who\u2019s responsible? Let\u2019s answer those questions.<\/span><\/p>\n<h2>Why Is Consumer Protection Necessary?<\/h2>\n<p><span style=\"font-weight: 400;\">Consumer protection helps customers understand what they\u2019re buying or procuring. It means being able to compare products effectively by being provided with enough information. It might also look at the marketplace as a whole to ensure that it\u2019s fair. Education on rights and responsibilities is crucial to effective protection.The rules and regulations prevent companies from using deceptive, unfair, or fraudulent practices. It\u2019s enforced by allowing consumers to report business. Investigations occur, and information is gathered. It might also be possible to sue a company or bring criminal charges against them.<\/span><\/p>\n<h2>Who Protects Consumers?<\/h2>\n<p><span style=\"font-weight: 400;\">There are several bodies that protect consumers. They include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The Consumer Protection site on USA.gov &#8211; for information about scams<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The Federal Trade Commission Consumer Response Center &#8211; general protection\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The Department of Justice\u2019s Elder Fraud Hotline &#8211; assists older adults in filing complaints<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The Internet Crime Complaint Center &#8211; for victims of internet crime<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The Consumer Financial Protection Bureau &#8211; for financial services<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">National Center for Disaster Fraus &#8211; for scams, fraud, and attempted fraud related to disasters or COVID-19<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Saferproducts.gov &#8211; for reporting incidents of harm from consumer products<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The Federal Trade Commission carries out its work through the Bureau of Consumer Protection. Within that, there are divisions for:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Privacy and Identity Protection<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Advertising Practices<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Consumer and Business Education\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Enforcement<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Marketing Practices<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Financial Practices<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Consumer Response and Operations<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Litigation Technology and Analysis<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Technology, Research, and Investigation<\/span><\/li>\n<\/ul>\n<h2>Consumer Rights<\/h2>\n<p><span style=\"font-weight: 400;\">The main federal law for consumer protection is the Federal Trade Commission Act (FTC Act). There are Unfair and Deceptive Acts and Practices (UDAP) statutes in each of the 50 states. Each state interprets and enforces them differently.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The consumer rights movement was championed by John F. Keendet in 1962. Since then, eight basic consumer rights have been established.<br \/>\n<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The Right To Safety &#8211; being protected against services, products, and production processes that are hazardous.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The Right To Choose &#8211; being able to choose from a range of services or products with competitive prices and satisfactory quality.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The Right To Be Informed &#8211; being given the facts to make an informed choice without misleading labels or adverts.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The Right To Be Heard &#8211; being represented in government policy and in product and service development.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The Right To Satisfaction of Basic Needs &#8211; being able to access essential services and goods, such as shelter, food, water, sanitation, and clothing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The Right To A Healthy Environment &#8211; being able to live and work in a non-threatening environment now and in the future.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The Right To Consumer Education &#8211; being able to acquire knowledge and skills to make informed choices about services and products while understanding rights and responsibilities.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The Right To Redress &#8211; being able to make a claim and expect fair settlement following misrepresentation or unsatisfactory services or goods.<\/span><\/li>\n<\/ol>\n<h2>Actions and Advocacy<\/h2>\n<p><span style=\"font-weight: 400;\">UDAPs aren\u2019t interpreted and enforced equally in each state. As a result, advocacy organizations, such as the National Consumer Federation, provide support.<\/span><\/p>\n<h3>Trust<\/h3>\n<p><span style=\"font-weight: 400;\">They work with consumers and companies to understand how trust can be built and maintained. Their activities include sharing best practices, complaint handling, and consumer feedback.<\/span><\/p>\n<h3>Vulnerable People<\/h3>\n<p><span style=\"font-weight: 400;\">People with an illness or disability or experiencing bereavement can be vulnerable at particular times. Advocacy groups specifically work to speak up for these consumers who are more likely to be exploited.<\/span><\/p>\n<h3>Sources<\/h3>\n<p><a href=\"https:\/\/www.justice.gov\/civil\/consumer-information\"><span style=\"font-weight: 400;\">https:\/\/www.justice.gov\/civil\/consumer-information<\/span><\/a><\/p>\n<p><a href=\"https:\/\/www.ftc.gov\/about-ftc\/bureaus-offices\/bureau-consumer-protection\/our-divisions\"><span style=\"font-weight: 400;\">https:\/\/www.ftc.gov\/about-ftc\/bureaus-offices\/bureau-consumer-protection\/our-divisions<\/span><\/a><\/p>\n<p><a href=\"https:\/\/thencf.org.uk\/about-ncf\/consumers\/\"><span style=\"font-weight: 400;\">https:\/\/thencf.org.uk\/about-ncf\/consumers\/<\/span><\/a><\/p>\n<p><a href=\"https:\/\/www.nclc.org\/images\/pdf\/car_sales\/UDAP_Report_Feb09.pdf\"><span style=\"font-weight: 400;\">https:\/\/www.nclc.org\/images\/pdf\/car_sales\/UDAP_Report_Feb09.pdf<\/span><\/a><\/p>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_6a489aa8aba2e\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row\"  style=\"padding-top: 0px; padding-bottom: 0px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n\t<div class=\"wpb_video_widget wpb_content_element vc_clearfix   vc_video-aspect-ratio-169 vc_video-el-width-100 vc_video-align-center\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\n\t\t\t<div class=\"wpb_video_wrapper\"><iframe title=\"Promoci\u00f3n 1 voto m\u00e1s cercano\" data-src=\"https:\/\/player.vimeo.com\/video\/456406040?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_6a489aa8ac666\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row full-width-content has-row-bg-color vc_row-o-equal-height vc_row-flex vc_row-o-content-top\"  style=\"padding-top: 0px; padding-bottom: 0px; --row-bg-color: #a65bf4;\"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop using-bg-color\"  style=\"background-color: #a65bf4; \"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<div class=\"divider-wrap\" data-alignment=\"default\"><div style=\"height: 4px;\" class=\"divider\"><\/div><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>","protected":false},"excerpt":{"rendered":"Consumer Protection A group of laws and organizations designed to ensure the rights of consumers Consumer Protection Consumer protection refers to fair standards and practices. 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